Embedded Files
10/8/2025 - Then & Now:
10/8/2025 - Then & Now:
Keeping Our Loved Ones Safe in a Digital World
Keeping Our Loved Ones Safe in a Digital World
We grew up learning safety by habit, locking the front door, buckling our seatbelts, checking the smoke alarm. These routines became second nature because they protected what mattered most.
Today, those same instincts need to evolve.
Because the threats have changed. And our loved ones, especially older adults, are being targeted in ways that feel invisible, unfamiliar, and deeply personal. Just as we once learned to check for a broken safety seal or change the locks after losing a key, it’s time to adopt new habits for online safety.
Here’s how the dangers have shifted, and how we can help:
Spot the Scams
Then: A con artist on the street tried to sell a fake watch.
Now: Scammers send urgent texts or emails, pretending to be someone you trust. They demand payment in gift cards or cryptocurrency.
Protect: If it feels rushed or strange... HANG UP, delete, or ignore. It’s not rude. It’s smart.
Verify Independently
Then: You’d call your neighbor or bank to double-check.
Now: Criminals spoof caller IDs and mimic voices with AI.
Protect: Pause. Look up the number yourself. Never trust the link or number in a suspicious message.
Think Before You Click
Then: Junk mail went straight to the trash.
Now: One wrong click in an email or ad can infect your device.
Protect: If you didn’t expect it, don’t click it. Not even “Unsubscribe.”
Keep Devices Up to Date
Then: Lost your house key? You changed the locks.
Now: Hackers exploit outdated software.
Protect: Turn on automatic updates. It’s your digital lock change.
Use Strong Passwords
Then: A four-digit PIN was enough.
Now: Criminals use powerful tools to crack weak passwords.
Protect: Use at least 16 characters, mix it up, and rely on a password manager.
Protect Your Privacy
Then: You kept personal things to yourself.
Now: Oversharing online gives criminals the clues they need.
Protect: Share with care and review privacy settings often.
Understand the Invisible
Then: You saw the broken window or missing car.
Now: Cybercrime hides in plain sight. Malware can steal silently for months.
Protect: Awareness is your alarm system.
Online safety isn’t about fear, it’s about love. It’s about protecting our parents, grandparents, and older neighbors from threats they didn’t grow up with. It’s about giving them the confidence to navigate the digital world safely.
Contact us! We will help with training and ensuring proper measures are in place to help protect loved ones.
Thank you, National Cyber Security Alliance, for sharing this information. Read the original post at https://www.staysafeonline.org/articles/online-safety-tips-for-older-adults.
9/10/2025 - Cybersecurity Is Self-Care
9/10/2025 - Cybersecurity Is Self-Care
How to #StaySafeOnline This October
Cybersecurity Awareness Month isn’t just about firewalls and phishing—it’s about peace of mind. In a world where our digital lives are deeply intertwined with our personal ones, staying safe online is a form of self-care. So, light a candle, run a warm bath, and let’s talk about how to protect your digital wellness.
🛁 Self-Care Meets Cybersecurity
Imagine this: you’re sipping tea, wearing a face mask, and updating your software. You’ve enabled multifactor authentication and reported that suspicious message in your inbox. That’s not just productivity, it’s empowerment. Cyber hygiene can be soothing when you know your accounts are secure and your data is protected.
Whether it’s checking off your morning to-do list or winding down after a long day, cybersecurity fits right in. Like renewing your insurance or finishing your taxes, it’s one of those tasks that feels so good once it’s done. And yes, helping grandma update her router counts too.
🔐 Strong Passwords = Strong Protection
Hackers don’t hack in, they log in. That’s why your first line of defense is a strong, unique password for every account. And let’s be honest: remembering them all is a pain. That’s where password managers come in. They store your credentials securely, so you don’t have to click “forgot password” for the hundredth time.
Use long, complex passwords (think: M@k3 n3w Pa$$W0rd$!)
Never reuse passwords across sites
Treat every account like it matters—because to hackers, it does
Store everything in a password manager for easy access and better security
🛡️ Multifactor Authentication: Your Digital Bodyguard
Multifactor authentication (MFA) is like locking your front door and setting the alarm. It adds an extra layer of protection that keeps intruders out—even if they have your password.
MFA takes seconds to set up
It can save you hours (or days) of recovery time
It’s especially critical for social media and email accounts
When you enable MFA, you disable hackers
🔄 Update Your Software—All of It
Your devices are smarter when they’re up to date. Automatic updates ensure you’re running the latest security patches, which means fewer vulnerabilities and more peace of mind.
Turn on automatic updates wherever possible
Update every connected device—yes, even your fridge and dog collar
Each update is a shield against new threats
🎣 Spot the Scam, Stop the Scam
Scammers are clever, but you’re smarter. From phishing emails to deepfake videos, the digital landscape is full of traps. Stay sharp and report anything suspicious.
If it’s too good to be true, it probably is
Create a safe word with family to verify identities
Report fake accounts and phishing attempts
Block, delete, and report—it’s oddly satisfying
This Cybersecurity Awareness Month, treat your digital safety like your physical wellness. Whether it’s setting up MFA or helping your Facebook friends avoid fake profiles, every action counts. So, take care of yourself, and your data, and enjoy the calm that comes with knowing you’re protected.
Ready to check cybersecurity off your list? Would you like a speaker for your organization to share information about staying safe online? Contact US today!
9/10/2025 - Strengthening Security Through Penetration Testing
9/10/2025 - Strengthening Security Through Penetration Testing
🛡️ Penetration Testing for Resilience, Compliance & Trust
In today’s digital landscape, cybersecurity is no longer optional, it’s essential. That’s why Provectus Innovative Solutions is proud to collaborate with Red Sentry to deliver expert-led penetration testing (pentesting) services that help businesses stay ahead of evolving threats, meet compliance mandates, and build lasting trust with their clients.
🔍 What Is Penetration Testing?
Penetration testing is a proactive security measure that simulates real-world cyberattacks on your systems to uncover vulnerabilities before malicious actors can exploit them. Red Sentry’s advanced tools and methodologies ensure that every assessment is thorough, strategic, and tailored to your organization’s unique risk profile.
🚨 Why Regular Pentesting Is Critical
Cyber threats evolve daily, and so must your defenses. Routine pentesting offers:
Identify and fix security gaps before attackers do
Reinforce your systems against potential breaches
Align with industry standards like HIPAA, PCI-DSS, and ISO
Demonstrate your commitment to safeguarding data
🧠 How We Help Businesses Stay Secure
Through our partnership with Red Sentry, we offer a full-spectrum pentesting process:
Planning & Reconnaissance – Define scope, identify critical assets, and gather intelligence
Testing & Analysis – Simulate attacks to uncover vulnerabilities across networks and applications
Reporting – Deliver detailed findings with actionable remediation steps
Continuous Support – Provide ongoing assessments to maintain resilience and compliance
✅ Pentesting & Compliance: A Strategic Alliance
Security compliance isn’t just about checking boxes—it’s about protecting sensitive data and preparing for the unexpected. Penetration testing plays a vital role in:
Meeting regulatory mandates
Strengthening incident response strategies
Demonstrating due diligence to stakeholders
🔐 A Badge of Trust
Show your commitment to cybersecurity by displaying the Red Sentry Badge on your blog or website. It’s a symbol of proactive protection, expert validation, and ongoing vigilance.
Whether you're looking to bolster defenses, meet compliance requirements, or simply build a safer digital environment, Provectus Innovative Solutions and Red Sentry are here to help. Let’s secure your future—one test at a time.
9/9/2025 - 📈 The Threat Is Real And Rising
9/9/2025 - 📈 The Threat Is Real And Rising
What SMBs Need to Know Now. The N-able 2025 Annual Threat Report
Small and mid-sized businesses (SMBs) are no longer flying under the radar. In fact, they’ve become prime targets in today’s cyber threat landscape. The numbers speak volumes: N-able observed a staggering increase in detected threat instances—from just under 49,000 in June 2024 to over 13.3 million by June 2025.
This isn’t a blip. It’s a shift!
Ransomware, data extortion, and advanced persistent threats—once reserved for enterprise giants—are now hitting SMBs with full force. And the challenge? Most smaller organizations are facing enterprise-level attacks without enterprise-level resources.
That’s why our our friends at N-Able created the 2025 Annual Threat Report: a data-driven, eye-opening look into the evolving tactics of cybercriminals, the vulnerabilities they exploit, and the real-world consequences businesses are grappling with right now.
🔍 Inside the report, you’ll find:
Emerging threat trends and what they mean for SMBs
Real examples of attacks and their impact
Actionable insights to strengthen your security posture
This isn’t about fear—it’s about foresight. The threat landscape is changing fast, and preparation is no longer optional. It’s essential.
👉 View the 2025 Annual Threat Report and take the first step toward resilience.
4/11/2025 - Provectus Innovative Solutions LLC Renews Sponsorship for the Dog Days of Summer Invitational
4/11/2025 - Provectus Innovative Solutions LLC Renews Sponsorship for the Dog Days of Summer Invitational
For the second consecutive year, Provectus Innovative Solutions LLC is proud to support the Dog Days of Summer Invitational, an event that brings together young athletes, families, and the local community for a day of competition and camaraderie.
Our commitment to empowering young athletes and fostering growth, teamwork, and resilience remains at the heart of our sponsorship. By partnering with the William Henry Harrison High School Girls Golf Program, we continue to provide opportunities for these talented players to showcase their skills, pursue their passion, and build a strong foundation for the future.
Beyond the fairways, this event highlights the spirit of Harrison, Ohio, showcasing the natural beauty of Miami Whitewater Forest Golf Course and reinforcing the strength of our community. We believe in driving positive change, not just through innovative technology but also by supporting initiatives that inspire and uplift those around us.
Provectus Innovative Solutions LLC is honored to be part of this journey once again, and we look forward to another successful year of impact, connection, and celebration.
About Provectus Innovative Solutions
Provectus Innovative Solutions LLC is an Information Technologies company dedicated to delivering a human-centered approach to technology. We offer remote management, backup, endpoint protection, automation, and more, providing businesses with security, compliance, and efficiency. Our solutions simplify communication, streamline processes, and support flexible work environments.
For more information about Provectus Innovative Solutions LLC, visit www.Provectus.Rocks. We look forward to helping you take your business technology to the next level!
Join Us in Sponsoring This Incredible Event!
You, too, can support these talented young athletes! Become a sponsor today through the Harrison Girls Golf Invitational website at harrisongirlsgolf.com/dog-days.
Let’s make this year’s tournament unforgettable!
10/4/2024 - Raising Digital Citizens
10/4/2024 - Raising Digital Citizens
October is cybersecurity awareness month and Provectus Innovative Solutions is once again an official Champion of #CybersecurityAwarenessMonth! Cybersecurity awareness begins with education and there is no better way that at home with your family. Staying safe in a digital world is easier than you might think. The following list of resources will help you get started and maybe have some fun along the way.
4 Easy Ways to Stay Safe Online - PDF
We can secure our world - Video
Provectus Innovative Solutions is committed to sharing knowledge so you can be empowered with proper tools and services to stay safe. We will present to your organization and continue to post resources.
Contact Provectus Innovative Solutions at:
8/6/2024 - What is a Penetration Test and why you should have one...
8/6/2024 - What is a Penetration Test and why you should have one...
Ever felt like you're under constant attack? Cybercriminals/Hackers/Bad Actors are always on the lookout for their next victim, and small businesses can be juicy targets. But don’t panic! This isn’t about scaring you; it’s about empowering you. Let’s talk about penetration testing – your weapon against digital bad guys.
Regardless of size or industry, every business faces the threat of cyberattacks. From small shops to multinational corporations, the risk of data breaches and system failures is real. This is where penetration testing comes in, helping you identify and fix vulnerabilities before the bad guys can exploit them.
What's a Penetration Test?
A penetration test, aka “pen test,” is like a friendly check-up for your business’s digital security. Imagine hiring someone to try and break into your system, but with your permission and for a good cause. These ethical hackers look for weak spots that real cybercriminals might exploit. By finding and fixing these vulnerabilities, you can make your business’s digital defenses stronger and keep your data safe.
Why do we need this?
You might be thinking, "I'm too small, why would anyone want to hack me?" Size doesn't matter! They’re after sensitive data, financial information, and anything they can sell or use. A penetration test helps you:
Identify Weaknesses: Uncover those hidden cracks in your digital armor before someone else does.
Protect Your Reputation: A breach can be devastating. Protect your customers' trust.
Comply with Regulations: Many industries have strict data security standards. A penetration test helps you stay compliant.
Gain Peace of Mind: Knowing your systems are secure can help you focus on growing your business and sleep at night.
The Bottom Line
It's about being proactive. Investing in a penetration test is like buying insurance for your business. It might seem like an expense, but it could save you from a much bigger headache (and cost) down the line.
So, are you ready to hack your way to better security? Let's work together to protect what matters most.
Contact Provectus Innovative Solutions at:
6/22/2024 - What is AI, and why should you care?
6/22/2024 - What is AI, and why should you care?
AI has become the talk of the town lately, popping up everywhere from social media platforms to productivity tools. Meta integrated it into Facebook, Microsoft rolled out Co-Pilot and other tools to enhance their products, and the AI ecosystem keeps expanding every day. So, what is AI, and why should you care?
First things first, AI isn't the Terminator (phew!). There are rules and guidelines being put in place to ensure that AI development is responsible and respects privacy and safety. Non-profit organizations like Responsible.ai and AI4SP.Org, along with big players like Microsoft, OpenAI, and Google, are actively involved in this effort. Let's dive into what AI really is.
AI, or artificial intelligence, is essentially a toolbox made of code. It's designed to think as close to human-like as possible, helping us find solutions to problems by processing vast amounts of information without the need for a biological brain. At the heart of AI is Machine Learning (ML), a process that lets us to teach models how to understand and react to different types of data. But what does all this mean for you?
In its current most accessible forms, AI is creative and generative. Picture this: AI can assist you in crafting a paper, solving a tricky riddle, brainstorming ideas, or even cracking a joke. Need help drafting emails, social media posts, or a marketing plan? AI has your back. Think about all those times you wished for someone to help articulate your thoughts, clarify them, and gather relevant information. Think of a time when you had a difficult time juggling your to-do list. Imagine a virtual assistant, there to help you manage that work. That’s the potential of AI in action.
You can train AI to assist in your business operations or leverage its expertise in various fields, like contracts, to meet deadlines and free up your time to focus on running your business.
Remember, AI is like a blank slate; it only knows what you teach it. Luckily, we live in a time when others have done the heavy lifting in teaching these models. Let's take a peek at how AI thinks, courtesy of Microsoft1:
"AI programming 'thinks' like this: If a customer prefers red flowers, show them red roses, tulips, and Gerbera daisies. Is there a holiday around the corner? If yes, showcase the red holiday-themed options. If not, refrain from suggesting additional red flowers.
A more complex AI juggles an enormous number of 'if so' and 'if not' calculations. For instance, when you ask a GPS device for the fastest route, it swiftly combs through various data sources, checking for traffic updates, road conditions, and weather forecasts. These AI sources communicate with one another, processing countless scenarios to provide you with the best route possible."
Now, you might be thinking “Sounds great! What’s the downside?”. Most concerns seem centered around job loss and privacy. These are valid and exactly why responsible development practices are in place and regularly reviewed to address these concerns. Practitioners are working to harness this new technology for positive results and mitigating risks.
The futurist and novelist Arthur C. Clarke is quoted as observing that "any sufficiently advanced technology is indistinguishable from magic". In essence, it’s not magic, machines can process information faster than humans and are designed to assist us in accomplishing more with less effort.
At Provectus Innovative Solutions, we have witnessed firsthand how AI can empower businesses to do more with less. Since our founding, we have integrated AI into our processes. Starting a business is no easy task, there are a lot of details that need to be addressed. Using AI to generate contracts, marketing content, and even reviewing blog posts like this have saved us countless hours. You have the final say in what is produced, but the extra hands allow us to focus on customers and family.
Provectus Innovative Solutions is here to help you make the most of AI and other cutting-edge technologies. Teaming up with our trusted vendor partners, we offer services designed to streamline your operations and boost productivity. In today's rapidly evolving tech landscape, Provectus is your ally in navigating the complexities and maximizing your investments. Visit www.Provectus.rocks for more information and get in touch with us to schedule a meeting soon. Let's innovate together! Sharing Knowledge. Empowering People. Enabling Success.
1 AI for Small Business: A Beginner’s Guide - https://www.microsoft.com/en-us/microsoft-365/business-insights-ideas/resources/how-ai-help-small-bu...
2/11/2024 - Customer Spotlight: Reach Out Pregnancy Center
2/11/2024 - Customer Spotlight: Reach Out Pregnancy Center
In today's world, organizations like Reach Out Pregnancy Center stand out for their dedication to supporting women during life's most challenging moments. As a sanctuary for both single and married women, Reach Out Pregnancy Center has been a beacon of hope, offering invaluable support and guidance.
However, Reach Out Pregnancy Center recognized that to fulfill their mission more effectively, they needed to modernize their operations. That's when they turned to Provectus Innovative Solutions LLC for help.
Provectus didn't just see Reach Out Pregnancy Center as another client; they saw a shared mission and a chance to make a real impact. Together, they worked to revamp Reach Out Pregnancy Center's technological landscape and streamline their operations.
The first step was migrating to Microsoft 365, a move that improved communication and collaboration both within Reach Out Pregnancy Center and with their volunteers. With tools like Outlook, Teams, and SharePoint, Reach Out Pregnancy Center could now connect with women and share information more efficiently than ever before.
Provectus also bolstered Reach Out Pregnancy Center's security with the latest endpoint protection measures and optimized their IT infrastructure for smoother operations.
Provectus didn't just provide a one-time solution; they continue to work to remain a reliable partner for Reach Out Pregnancy Center, offering ongoing support and guidance. Whether it is troubleshooting tech issues or ensuring compliance with updated policies, Provectus is there every step of the way.
Thanks to this partnership, Reach Out Pregnancy Center is now better equipped to fulfill their mission of empowering women. With Provectus by their side, they can focus on what truly matters: making a positive impact in the lives of women in need.
For more information regarding Reach Out Pregnancy Center visit https://reachoutpregnancy.com/
For more information regarding how Provectus Innovative Solutions will help your business, visit http://www.provectus.rocks
4/12/2024 - Driving Positive Change: Provectus Innovative Solutions LLC Sponsors Dog Days of Summer Invitational
4/12/2024 - Driving Positive Change: Provectus Innovative Solutions LLC Sponsors Dog Days of Summer Invitational
Provectus Innovative Solutions LLC is thrilled to announce our sponsorship of the inaugural Dog Days of Summer Invitational, presented by Harrison High School at the Miami Whitewater Forest Golf Course on Thursday, August 8, 2024. This event is a collaborative effort between Provectus and the William Henry Harrison High School Girls Golf program, aiming to leave a lasting impact on both the students and the wider community.
Empowering Young Athletes
At Provectus, we believe in inspiring and empowering individuals, fostering essential skills such as teamwork, discipline, and perseverance. By supporting initiatives like the Dog Days of Summer Invitational, we aim to provide opportunities for teams to showcase their talents, pursue their passions, and build a brighter future.
This sponsorship holds particular significance as it directly benefits the Harrison High School Girls Golf program. We're honored to help provide these talented young women with a platform to excel in their sport and showcase their dedication and skill on the golf course.
Spotlighting Our Community
In addition to its benefits for young athletes and the game of golf, the Dog Days of Summer Invitational shines a spotlight on our local community and the natural beauty of the Miami Whitewater Forest. By bringing together participants and spectators from across the region, this event showcases all that our community has to offer, from its stunning landscapes to its vibrant spirit.
As a proud member of the Harrison community, Provectus is honored to support initiatives that celebrate our shared values and highlight the unique character of our hometown. Through partnerships like the Dog Days of Summer Invitational, we reaffirm our commitment to driving positive change and making a lasting impact in the lives of those around us.
About Provectus Innovative Solutions LLC
Provectus Innovative Solutions LLC is an Information Technologies company offering a human-centered approach to technology. Our standards-based offerings include remote management, backup, endpoint protection, and more providing safety, compliance, and peace of mind. We streamline processes with automation, easing application deployment and routine tasks. Our on-premise and cloud solutions enable flexible work, while cost-effective digital displays and web design services simplify communication with customers and employees.
For more information about Provectus Innovative Solutions LLC, visit our website at https://www.provectus.rocks. We look forward to working with you soon!
You Can Join Us!
You can also show your support by joining us in sponsorship through the Harrison Girls Golf Invitational website at https://harrisongirlsgolf.godaddysites.com/invitational.
1/28/2023 - Customer Spotlight: MarketStreet Grille
1/28/2023 - Customer Spotlight: MarketStreet Grille
Market Street Grille in historic downtown Harrison, Ohio is a cornerstone of the revitalization of the area that began in the late 1990s. The owners, Brenda, Jim Leonard, and Paula Eggleston, invested their time and resources into remodeling the building and the restaurant's opening. They knew a modern point of sale, website, and back-office technology would be key to their success. After selecting a vendor to provide their point of sale, they selected Ron Oberjohann as their technology partner to develop their website, implement their back-office technology, and provide on-demand support for technology, graphics, and special events. Through the years the business has continued to grow and, as its needs have changed, Provectus Innovative Solutions has maintained its back-office technology and provided tailored solutions to ensure the best experience for its guests and team.
What Provectus Innovative Solutions delivers is optimized and documented processes, and continued business and technology support.
To learn more about Market Street Grille visit their website at http://www.marketstreetgrille.com
For more information about Provectus Innovative Solutions LLC and how they may assist you visit https://www.provectus.rocks
11/13/2023 - CUSTOMER SPOTLIGHT: Whitewater Dental
11/13/2023 - CUSTOMER SPOTLIGHT: Whitewater Dental
Whitewater Dental is an individually owned, family-friendly dental office located in Harrison, Ohio. Our practice has been meeting the dental needs of the community since 1975 and takes pride in providing comprehensive, personalized dental care. Upon graduation from Dental School, Dr. Michael Burns worked for the practice founder, Dr. Larry Kluener, as an associate dentist, before purchasing the practice in 2018. Provectus Innovative Solutions has been a long-time technology provider for the practice and has intimate knowledge of applications, systems, networks, cloud services, and web design. Dr. Burns recognized the value of our partnership for the success of his newly acquired practice and wanted to rapidly modernize the employee and patient experience. Working together, a new medical records application and supporting systems to enable digital transformation were promptly implemented. This has reduced the time needed to manage scheduling and patient information. Provectus also completed the task of modernizing and rebranding the web presence for the practice, further integrating new capabilities that improved patient communication and optimized search engine information.
Provectus Innovative Solutions provides support for the practice with our total asset management and remote support suite to ensure optimal uptime and performance while automating patch management, maintaining applications, and providing hands-on technology support.
For more information regarding Whitewater Dental visit http://www.whitewater.dental
For more information regarding how Provectus Innovative Solutions will help your business, visit http://www.provectus.rocks
10/20/2023 - National Cybersecurity Month 2023
10/20/2023 - National Cybersecurity Month 2023
As part of the 20th Anniversary of National Cybersecurity Month and in association with the National Cybersecurity Alliance, our very own Ron Oberjohann had the privilege of presenting to the Greater Harrison Chamber of Commerce regarding staying safe online.
"It was an honor and a privilege to work with the Chamber, ReachOut Pregnancy Center (Host), and the Ron Chambers Group (Sponsor) to provide information regarding the 4 Core steps to secure yourself in an online world." - Ron Oberjohann
The feedback from attendees and participation of the Chamber members was outstanding!
"I’m sooo glad I went!! Learned so many important things. Thank you for your time and very important information today " - Julie Inderhees, Heart4Homes
For more information regarding the solutions that Provectus Innovative Solutions LLC provides https://www.provectus.rocks
For more information regarding Greater Harrison Chamber of Commerce, visit their website at https://www.greaterharrisoncc.com/
For more information regarding Reach Out Pregnancy Center , visit their website at https://www.reachoutpregnancy.com
For more information regarding The Ron Chambers Group, visit https://www.ronchambersgroup.com
10/24/2022 - Provectus Innovative Solutions LLC Becomes a member of the Greater Harrison Chamber of Commerce
10/24/2022 - Provectus Innovative Solutions LLC Becomes a member of the Greater Harrison Chamber of Commerce
Provectus Innovative Solutions LLC becomes a member of the Greater Harrison Chamber of Commerce. The Chamber's purpose is to promote growth and prosperity. Provectus Innovative Solutions LLC is building on this by sharing knowledge, empowering people, and enabling success through offering our suite of solutions to businesses and homes. Working with chamber members to empower them to do more with less by providing the affordable solutions we provide.
Learn more about the chamber by visiting https://www.greaterharrisoncc.com.
5/20/2022 - Customer SpotLight: General Custer's Golf & Gulp
5/20/2022 - Customer SpotLight: General Custer's Golf & Gulp
General Custer's Golf & Gulp has been making family memories on the west side of Cincinnati for generations. In 2018 owners Kathi & Keith Heinlein decided they would update their signage as part of a larger refurbishment project. They engaged a vendor to guide them through the process of identifying and implementing a modern high-resolution digital sign solution. The result is an outstanding and easy to read street sign and menu. Unfortunately, as with all businesses, Covid-19 forced General Custer's to close temporarily after a season of operating with this new capability. Upon reopening, Kathi & Keith had no documentation or intimate knowledge of their signs and lighting system, but they made it through the best they could.
At the beginning of their 2022 season, they decided that documentation and a training refresh was needed to return the signs to use and ensure their continued success. They contacted Provectus Innovative Solutions LLC to assist in regaining the effective use of the solution. Provectus met with Kathi & Keith, listened to their concerns and worked with them to determine a course of action to address their needs. Provectus Innovative Solutions worked to discover the components that were installed, ascertain their status, and verify any manufacturer support capabilities. What they found was a collection of hardware that was well out of warranty, running outdated firmware, and utilizing an outdated management application. After completing the much-needed firmware and application upgrades they went to work documenting the use of the application, organizing the images that had been created, and developing training for the ongoing use of the solution.
What Provectus Innovative Solutions delivered was an optimized and documented process, training, and continued as-needed support.
To learn more about General Custer's Golf & Gulp visit their website at http://www.generalcusters.com
For more information about Provectus Innovative Solutions LLC and how they may assist you visit https://www.provectus.rocks
5/2/2022 - Provectus Innovative Solutions LLC Becomes Member of MSPAlliance®
5/2/2022 - Provectus Innovative Solutions LLC Becomes Member of MSPAlliance®
Provectus Innovative Solutions LLC joins vibrant global consortium of cloud, managed service providers and technology enabling vendors.
MSPAlliance is the oldest Managed Services group, and the only Accrediting and Standards based body created specifically for the Managed Services Industry. With over 25,000 corporate members world-wide, the MSPAlliance is a very powerful and influential global network of IT professionals. MSPAlliance works in a collaborative effort with service providers, technology enabling vendors, governmental bodies as well as other industry associations, to further the acceptance of the managed services and cloud industry to the business consumer.
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